Welcome to Book Craft Services. We value the trust you place in us and are fully committed to
protecting your privacy and personal information with the highest standards of security and compliance.
This Privacy Policy explains what data we collect, how and why we collect it, how it is used, stored,
shared, and protected, and what rights you have regarding your information.
By continuing to use our website or services provided by Book Craft Services, you agree to the
practices described in this Privacy Policy. This policy applies to all users, including authors,
publishers, partners, clients, freelancers, and visitors interacting with our platforms.
Who We Are
Book Craft Services is a U.S.-based publishing and creative services company specializing in
professional publishing support, content creation, editing, marketing, and digital solutions for
authors and publishers worldwide. Trust, transparency, and confidentiality are at the core of everything
we do.
Purpose of This Policy
- Inform users about what data we collect and how it is collected
- Explain the business and legal purposes for collecting data
- Describe how data is stored, used, and shared
- Outline security measures used to protect personal information
- Clarify user rights under applicable data protection laws (GDPR, CCPA, etc.)
We may update this policy periodically. All changes will be published on this page.
What Information We Collect
Personal Information:
- Full Name
- Email Address
- Phone Number
- Mailing Address (Personal or Business)
- Business or Company Information
- Payment & Billing Details (securely encrypted)
- Project Notes or Submissions
- IP Address and Device Information
Non-Personal Information:
- Browser type and version
- Device type and operating system
- Referring and exit URLs
- Geographic location (city/region level)
- Website navigation behavior
- Session timestamps and page duration
We collect this information when you:
- Submit a form on our website
- Request a quote or consultation
- Subscribe to newsletters
- Purchase services or products
- Communicate with customer support
- Browse or interact with our website
Why We Collect Your Information
- Deliver and manage publishing, editing, and marketing services
- Provide personalized recommendations and content
- Track project timelines and progress
- Send invoices, confirmations, and support communications
- Enhance user experience
- Detect and prevent fraud or misuse
- Comply with legal and regulatory obligations
We do not sell or rent your personal information to third parties.
How We Use Your Information
- Account managers for project coordination
- Developers for website functionality
- Writers and editors for content creation
- Marketing teams (with consent)
- Customer support for inquiries and assistance
Data Security & Confidentiality
- SSL encryption across all website communications
- Secure hosting with firewalls and malware protection
- Two-factor authentication for staff access
- Encrypted storage and regular backups
- Data access logging and monitoring
Access to personal data is limited strictly to authorized personnel.
Cookie Policy & Tracking Technologies
Book Craft Services uses cookies and similar tracking technologies to improve functionality,
analyze traffic, and personalize content. Disabling cookies may affect certain features of the website.
Sharing & Disclosure of Information
- Trusted service providers under confidentiality agreements
- Legal authorities when required by law
- Contracted freelancers working under NDAs
- Business transfers such as mergers or acquisitions
Your Rights & Choices
- Right to access your data
- Right to correct inaccurate information
- Right to request data deletion
- Right to restrict processing
- Right to data portability
- Right to withdraw marketing consent
Data Retention Policy
Data is retained only as long as necessary for business, legal, and security purposes. Once no longer
required, information is securely deleted.
Children’s Privacy
Book Craft Services does not knowingly collect personal information from individuals under the age
of 13. Parents or guardians may contact us if such data is believed to have been submitted.
How to Contact Us
Our support team is available Monday–Friday, 8:00 AM–6:00 PM, and responds to privacy inquiries within
48 business hours.
